Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 21573/1
  • horse_tx
  • (3 posts)

Hi, after using your service for a few weeks, I have found more and more services you offer. What's more, I have started to see the value. When I initially see you also offer free email service, I thought why bother, there are too many free emails.

But then your email service supports SMTP/POP3, and according to the online help, you also support private domain emails. So this really beats Gmail, hotmail or yahoo mail.

Well, the questions are: I can get POP3 to work fine, but SMTP doesn't work. So I cannot send emails from outlook. Second thing is: how can I setup private domain email? FYI, I already have a premium account.

Happy New Year!


12/31/2006 1:33:30 PM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: Questions about your POP3 and private domain email service

Thank you for using our services.

(1) The SMTP question is most frequently asked. Well, it is actually very clearly written in the online help:

http://www.drivehq.com/help/helpFrame.aspx?helpFile=email.htm

Please read the last screenshot at the botton of the online help page. The key point here is:

"DriveHQ SMTP requires authentication". This is to avoid "bad guys" from using DriveHQ SMTP to spam other users.

(2) For private domain email (and website), please note you must be a premium user, which you are, so that's good. You need to logon www.drivehq.com, then visit:

http://www.drivehq.com/homepages/DnsHosting.aspx

You can enter your private domain name there. NOTE, DriveHQ doesn't sell domain names. You need to buy it from so-called domain registrar companies such as Verisign, Register.com, etc.

 


Reply
12/31/2006 2:19:49 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003